Hi Experts,
I am facing 2 issue and I am not sure if they are not related, I will describe each below and I hope you can help me in solving the issue.
General Info:
1. In my company we are using the time sheets (CATS) to record and process overtime only since we are using negative time recording.
2. We scheduled CAT6 to run every day at midnight to post all the approved Time sheets to HR system (IT 2002)
3. We have E.C.C 6.0 and EP 7
Problem 1:
In 1 case with only 1 employee, the recorded overtime is not received by his supervisor? although his supervisor is receiving overtime requests through CATS from the other employees and it is working perfectly. I have checked the profile and role for that employee and everything is OK also we deleted his account in EP and recreated it as suggested by our BASIS and nothing changed.
Problem 2 "for me it is much more important":
The system is working fine but we noticed from a number of employee from deferent Groups and Areas have applied for overtime through CATS and as per their supervisor they approved it and it disappeared from MSS "Approve time sheet Data" but the status of the request in R/3 remains to be 20 "Released for Approval" and it is not picked by CAT6 as approved!!!!
Why is this happening?
Regards,
Abdulrahman Al-Yahya