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author's profile photo Former Member
Former Member

IT reseller seeks B1 user with similar business model to share setup issues

Hi,

We are a 50 user site and have an IT manager. We have delved many workarounds to various problems. We do approx 3,500 sales p.c.m.

Process credit cards & account sales

Do XML purchasing

Returns

Drop / Direct shipments

New part numbers added daily

Web order import and exports

Seperate purchasing department

We use IBolt and the Usability pack

We are soon to go live but are looking for a similar company's to share pains and gains with.

Many Thanks

Stuart

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    author's profile photo Former Member
    Former Member
    Posted on Feb 27, 2009 at 08:38 AM

    Hi Stuart

    we are not as big as your company, but we have a lot of pain by going live. Most problems are caused by conflicts between SAP sales and the real technical possibilities. For example, sales means you could assign authorisations for each bp to groups of users. (without SDK etc. not possible).

    Another point is the prepayment invoice. There is no solution, which is not far from being satisfactory.

    At the moment we are programming a connection between our custom webshop and B1 via API. Of course it is pain too, cause we got another database structure than B1.

    Also we customice the pick & pack. The p&p manager creates a picklist for all items in all orders of a day. Thats nice, but there are problems too. The p&p creates the list by order numbers. If you creates the invoices or delivering documents, there could be a conflict, cause those documents are created by following the bp-code.

    If i take a look back, B1 is not better or more worse than other ERP. The biggest profit is the name SAP, cause you got good support and the tax offices will turn a blind eye to it, if there is an SAP logo on tax reports.

    Regards Steffen

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  • author's profile photo Former Member
    Former Member
    Posted on Feb 27, 2009 at 08:45 AM

    Stuart,

    You can also join the ASUG user community site to talk with other users. It's located at www.asug.com. Check it out.

    Chris

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    • Former Member

      we sure can keep in touch. i work with a manufacturing company and we have sap fully setup and is up and running. we sure do have our issues now and then...but im sure we could learn from each other!! do contact me if theres anything i can help with.

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