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Former Member
Feb 25, 2009 at 06:10 AM

EMAIL Triggering when status changed

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Hi,

Based on the requirement I have customized few actions in SDMI actions. Developer created transport request and completed task. Before trasnport to QAS he needs approval from Change Manager

To be Approved QAS

APPROVED QAS

REJECTED QAS

Status is " To be Approved" - Mail should go to the Change Manager (CM). " Rejected" is performed by CM and status changes to " rejected" these mails are tirggered.Then again developer changed status to " To be Approved " . I want to trigger same mail now to CM. This is not happening

If I set action profiles "Set Highest Number of Processed Actions" When i am in same status (To be approved or Rejected if i saved) mail is triggering it should not trigger because i was not changed status just i am saving.

I want to trigger mails every time when status changed to 'To be approved' or 'Rejected' (multiple times)

How to do this?

Could you please help me on this?