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Former Member
Feb 24, 2009 at 09:12 PM

Issue with Service Items

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Hi folks,

Here is an issue I have been struggling with.

When I map "Service Item" flag in OCI to EBP field "NEW_ITEM-SERVICE" all items in the repository (catalog) get transferred as Service (backend flag D) Items irrespective of their "X/False" flag value. On the other hand, when I unmap the Service Item field in OCI all items get transferred over to EBP/R3 as Materials.

1. I have taken a look at Note "1028602 - Service item not transferred correctly". I have the catalog/field setup properly.

2. I have MDM 5.5. I had read somewhere that SP6 fixes this, not sure though!!

Any help is greatly appreciated.

Thanks.

Anshuman