At our client - there is requirement to use Service Orders to capture the planned activities and their associate benchmarks. We will also be capturing the actual time confirmations on the service orders. We are planning to capture the parts as document line items on the Service Order.
However since we are not using CO module how can we bill the customers based on actual hrs on the service order?
I have few questions u2013
1.) If costing is out of scope, how billing can be achieved in SAP for actual labor hours ?
2.) Since there will not be any cost associated with the service order, how can we technically complete the Service Orders without performing settlement.
3.) In case client in future wants to go for costing, what will be the impact on current design ?
It will be great help ....if anyone of you has worked on this type of scenario.
Thanks in Advance