We are working with SAP CRM 2007 and Campaign Management.
Our requirement is after approving a campaign an alert should be send to specific recipients.
Up to know we created following customization:
1) In t-code ALRTCATDEF we have created for Classification u2018People-Centric CRM Marketingu2019 a new
Alert Category (ZCRM_CAMPAIGN_APPROVE) were we defined the following fields:
Classification: People-Centric CRM Marketing and a Short text in tab u2018Long and Short textu2019. Also, we
assigned in the option u2018Fixed Recipientsu2019 two User names.
2) In t-code SWE2 we created a new entry with the following information:
Object Category: BOR Object Type
Object Type: BUS2010020
Receiver Type: ZCRM_CAMPAIGN_APPROVE
Receiver Call: Function Module
Receiver Function Module: SALRT_CREATE_VIA_EVENT
Event delivery: Using Trfc
If we try to create a campaign and change the status to approve then the alert should be sent to the recipients but nothing happens. Do we miss something in our implementation?
Thank you in advance,