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Former Member
Feb 24, 2009 at 11:00 AM

Trigger Alert in Campaign

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Hi Experts,

We are working with SAP CRM 2007 and Campaign Management.

Our requirement is after approving a campaign an alert should be send to specific recipients.

Up to know we created following customization:

1) In t-code ALRTCATDEF we have created for Classification u2018People-Centric CRM Marketingu2019 a new

Alert Category (ZCRM_CAMPAIGN_APPROVE) were we defined the following fields:

Description: xxxxxxxx

Classification: People-Centric CRM Marketing and a Short text in tab u2018Long and Short textu2019. Also, we

assigned in the option u2018Fixed Recipientsu2019 two User names.

2) In t-code SWE2 we created a new entry with the following information:

Object Category: BOR Object Type

Object Type: BUS2010020

Event: APPROVED

Receiver Type: ZCRM_CAMPAIGN_APPROVE

Receiver Call: Function Module

Receiver Function Module: SALRT_CREATE_VIA_EVENT

Event delivery: Using Trfc

If we try to create a campaign and change the status to approve then the alert should be sent to the recipients but nothing happens. Do we miss something in our implementation?

Thank you in advance,

Roula