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TIME_OUT during user ID creation in SU01

Dear Gurus,

During User ID creation in SU01, the screen keeps loading for a long time

and eventually ended with:

Error; maximum runtime exceeded
Message no. 14052

In ST22, we recieved TIME_OUT runtime error.

It is not make sense to increase the parameter because it is only user ID creation which usually finish with few second.

Please help.

Thanks,
Fadzly Iqbal

pic.jpg (37.9 kB)
su01.png (25.4 kB)
st22.png (44.9 kB)
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4 Answers

  • Best Answer
    Jun 27, 2018 at 05:55 AM

    Hi,

    Can you check if the work processes are assigned properly and in optimized way ?

    Also if you can attach screenshot of the actual dump, it would be very helpful.

    Regards

    Vivek

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  • Jun 27, 2018 at 07:10 AM

    Hi,

    You can verify what is the work process doing in transaction SM50.

    Besides having the full dump, a screenshot from SM50 would help us provide more suggestions.

    Regards,

    Isaías

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  • Jun 27, 2018 at 10:17 AM

    I would run a trace and see what statement is taking so long that is timing out... usually the default timeout is 600s (10min)

    Run an ST05 trace

    Regards, JP

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  • Jun 27, 2018 at 02:43 PM

    Hello Zulfadzly Iqbal Mohmad Zulkafli,

    Did you check SAP note below?

    1887820 - Incorrect User Lock Status (UFLAG) in table USR02

    If this is not the case please share ST22 log for this error.

    Thank you

    Yogesh

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