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Former Member
Feb 24, 2009 at 05:09 AM

Creating Service product in Interaction centre

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Hi all ,

I have been going through the best practises doc for SAP-CRM 2007 (C78_BB_ConfigGuide_EN_DE)

and configuring accordingly. I strucked in creating service product(page-13). I couldnt find the below path

CRM WebClient UI menu------- Master Data -- Create: Service to go further.

I would highly appreciate if any one of you help me in creating service product for IC

Thanks in advance,

Sampath