Skip to Content
Jun 27, 2018 at 01:33 PM

SMS after email hard bounce


I am trying to set up a trigger-based campaign for a non-standard interaction type. It would trigger an email sending, but on a next step in case of a hard bounce for the email, SMS should be sent.

All is good, except that EMAIL_HARD_BOUNCE is not triggering an SMS. Has anyone tried this scenario?

I am thinking either a trigger within trigger-based campaign is not working or EMAIL_HARD_BOUNCE is not triggering anything even though it is activated.