Hi all
Iu2019m configuring Service Desk for internal use in my solution manager 7 ehp1.
I can send support message from satellite system but the solution manager canu2019t assign automatically the support team and message processor.
I have execute the steps in note 616946 but the assignment donu2019t work fine. There are any activity to implement automatically assignment of message to support team?
Thanks a lot for collaboration.
Best regards
giovanni