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Former Member
Feb 23, 2009 at 09:45 AM

Restrict addition of Service call for Items without valid Contract

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Hi All,

I would like to restrict addition of Service call by certain users where there are no valid contracts. I have tried changing the authorization for this option, but it doesnt help i.e the system still allows me to add the service call even though for the item selected, there are no valid contracts available. Has someone faced the same issue?

Please suggest how we can have this scenario configured.

Regards,

Gyanesh