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Former Member
Feb 23, 2009 at 05:51 AM

How to track Service Order Status Change (IW31/IW32).

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I have a requirement to send the customer an Email if the status of service order has been changed say from unconfirmed to confirmed. So i have to find out whether the status of the service order has been changed on the current date.

As per my understanding, Changes corresponding to any object are stored in tables CDHDR and CDPOS if the change document creation is enabled for that object. But in case of service order status, the changes are not being captured in these tables because change document creation is not enabled for the data element (J_STONR) of service order status.

Anyone having any knowledge about it please help me.

Edited by: Gagan Garg on Feb 23, 2009 6:52 AM