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Former Member
Feb 22, 2009 at 09:27 AM

Returns

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Dear All,

I have a scenario where I produce a product and send it out to a customer.

This customer could find a malfunction in this Finished Good and sends it back to the factory for repair, the item is then inspected and operations for repair is defined and excuted then the Finished good is sent back to the customer.

I want to know the best practise of handling this on SAP.

Please inform,

Thank you