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Feb 20, 2009 at 06:49 PM

SAP_ERP_6.0_SR3_IDES install error -- permissions error between phase 4&5

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Hello all,

I'm having some trouble installing SAP. The system is a RHEL 5.2 (x86_64). I've utilized SAP Notes 941735 & 1048303 to prep the system for install (kernel memory parameters, disabled firewall/selinux, etc.). In summary the errors thrown are permissions errors and then a file not found error.

Thanks in advance for any insight with my issue,

Zach

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System info:

3GB of ram allocated (guest system on an esxi host)

30GB of swap

110GB /

325GB /sapdb

/ and /sapdb are LVM2 devices formatted ext3

RHEL 5.2 (latest updates)

IBMJava2-AMD64-142-SDK-1.4.2-9.0

RDBMS_MAXDB_7.6.03_Build_09

NW_7.0_SR3_Kernel_WINDOWS__LNX_X86

SAP_ERP_6.0_SR3_IDES_Inst._Master

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Error log:

SNIP

INFO 2009-02-20 09:57:42.927 [syuxcfile.cpp:574]

CSyFileImpl::copy(const CSyPath & /tmp/sapinst_instdir/ERP/SYSTEM/ADA/CENTRAL/AS/statistic.8.xml, ISyNode::CopyMoveMode_t 0x3, ISyProgressObserver*) const

Copied file '/tmp/sapinst_instdir/ERP/SYSTEM/ADA/CENTRAL/AS/statistic.xml' to '/tmp/sapinst_instdir/ERP/SYSTEM/ADA/CENTRAL/AS/statistic.8.xml'.

INFO 2009-02-20 09:57:43.109 [sixxcstepexecute.cpp:781]

Execute step copyScripts of component |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_Unpack|ind|ind|ind|ind|8|0

INFO 2009-02-20 09:58:04.348 [iaxxclib.cpp:88]

CChangeCWD::CChangeCWD(const iastring & /tmp/sapinst_exe.20021.1235141828, PLogBook pLogBook)

Working directory changed to /tmp/sapinst_exe.20021.1235141828.

INFO 2009-02-20 09:58:04.350 [iaxxclib.cpp:114]

CChangeCWD::~CChangeCWD()

Working directory changed to /tmp/sapinst_instdir/ERP/SYSTEM/ADA/CENTRAL/AS.

INFO 2009-02-20 09:58:04.361 [iaxxclib.cpp:88]

CChangeCWD::CChangeCWD(const iastring & /tmp/sapinst_exe.20021.1235141828, PLogBook pLogBook)

Working directory changed to /tmp/sapinst_exe.20021.1235141828.

INFO 2009-02-20 09:58:04.366 [iaxxclib.cpp:114]

CChangeCWD::~CChangeCWD()

Working directory changed to /tmp/sapinst_instdir/ERP/SYSTEM/ADA/CENTRAL/AS.

INFO 2009-02-20 09:58:05.075 [syuxcaccmg.cpp:227]

bool CSyAccountMgtImpl::isExisting(ISyAccountMgt::eAccountType accountType, iastring sName)

Account xa4adm already exists.

INFO 2009-02-20 09:58:05.078 [syuxcaccmg.cpp:227]

bool CSyAccountMgtImpl::isExisting(ISyAccountMgt::eAccountType accountType, iastring sName)

Account 0 already exists.

INFO 2009-02-20 09:58:05.079 [syuxcaccmg.cpp:280]

bool CSyAccountMgtImpl::isExisting(ISyAccountMgt::eAccountType accountType, iastring sName)

Account 501 already exists.

INFO 2009-02-20 09:58:05.080 [syuxcaccmg.cpp:280]

bool CSyAccountMgtImpl::isExisting(ISyAccountMgt::eAccountType accountType, iastring sName)

Account sapsys already exists.

INFO 2009-02-20 09:58:05.084 [syuxccuren.cpp:543]

CSyCurrentProcessEnvironmentImpl::setEffectiveGroup(PSyGroup)

Effective group id set to 502.

INFO 2009-02-20 09:58:05.109 [syuxcaccmg.cpp:227]

bool CSyAccountMgtImpl::isExisting(ISyAccountMgt::eAccountType accountType, iastring sName)

Account 0 already exists.

INFO 2009-02-20 09:58:05.116 [syuxcaccmg.cpp:280]

bool CSyAccountMgtImpl::isExisting(ISyAccountMgt::eAccountType accountType, iastring sName)

Account 502 already exists.

INFO 2009-02-20 09:58:05.268 [syuxccuren.cpp:264]

CSyCurrentProcessEnvironmentImpl::setGroup(PSyGroup)

Real group ID set to 502.

ERROR 2009-02-20 09:58:06.037 [syxxsyshlp.cpp:78]

syslib::printOSError(const iastring &, int, DWORD, const iastring &, CMessage::eLogMessage)

FSL-00001 System call failed. Error 13 (Permission denied) in execution of system call 'openU' with parameter (/root/sapInstall/SAP_ERP_6.0_SR3_IDES_Inst._Master/IM_LINUX_X86_64/COMMON/INSTALL/JDBCCONNECT.JAR, O_RDONLY), line (368) in file (syuxcfile.cpp).

WARNING 2009-02-20 09:58:06.038 [syxxsyshlp.cpp:78]

syslib::printOSError(const iastring &, int, DWORD, const iastring &, CMessage::eLogMessage)

System call failed. Error 13 (Permission denied) in execution of system call 'lstat' with parameter (/root/sapInstall/SAP_ERP_6.0_SR3_IDES_Inst._Master/IM_LINUX_X86_64/COMMON/INSTALL/JDBCCONNECT.JAR), line (535) in file (syuxcpath.cpp).

ERROR 2009-02-20 09:58:06.038 [syuxcfile.cpp:382]

CSyFileImpl::copy(const CSyPath & /usr/sap/XA4/SYS/exe/run/jdbcconnect.jar, ISyNode::CopyMoveMode_t 0x3, ISyProgressObserver*) const

FSL-02015 Node /root/sapInstall/SAP_ERP_6.0_SR3_IDES_Inst._Master/IM_LINUX_X86_64/COMMON/INSTALL/JDBCCONNECT.JAR does not exist.

ERROR 2009-02-20 09:58:06.041

CJSlibModule::writeError_impl()

MUT-03025 Caught ESyException in Modulecall: ESAPinstException: error text undefined.

ERROR 2009-02-20 09:58:06.291 [sixxcstepexecute.cpp:951]

FCO-00011 The step copyScripts with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_Unpack|ind|ind|ind|ind|8|0|copyScripts was executed with status ERROR ( Last error reported by the step :Caught ESyException in Modulecall: ESAPinstException: error text undefined.).

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Additional info:

sapinst ran as root

[root@******* ~]# ls -l /root/sapInstall/SAP_ERP_6.0_SR3_IDES_Inst._Master/IM_LINUX_X86_64/COMMON/INSTALL/JDBCCONNECT.JAR

-rw-r r 1 root root 4743 Nov 17 2007 /root/sapInstall/SAP_ERP_6.0_SR3_IDES_Inst._Master/IM_LINUX_X86_64/COMMON/INSTALL/JDBCCONNECT.JAR

Please let me know if I have omitted any important information. Once again, thank you in advance for any help/knowledge someone may have.

Zach

Edited by: Zachary Shay on Feb 20, 2009 7:49 PM

Edited by: Zachary Shay on Feb 20, 2009 7:50 PM