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Former Member
Feb 20, 2009 at 01:01 PM

Maintenance certificate doesn't send automatically

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Hi, I'm working in a VAR SAP with Solution Manager SP17.

I have many customer that don't receive their maintenance certificate automatically. I read at service.sap.com/licensekey->maintenance certificate that the new maintenance certificate will be deployed automatically with Solution Manager 7.0 SP 16.

I've checked this document [maintenance|https://websmp102.sap-ag.de/~sapidb/011000358700000574752008] and all the prerequisites are ok.

I don't know where could be the problem.

Please, could you help me?

Thanks and regards,

Tomas.