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Former Member
Feb 19, 2009 at 10:28 PM

console login trouble with Crystal Reports Server XI

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I installed Crystal Reports Server XI on a new box (replacing old), then applied SP1, and then SP2 bringing it up to the same level as the old box - Version Name: BOXIWIN_SP2 Build Number: 11.0.101.8004.

However, when I restarted the server and logged into Windows, I received the error "CRSXI_MLB_Autorun.exe encountered a problem and needed to close." Although, all the services are running in Central Configuration Manager, I am unable to login to the Central Management Console with the default "Administrator" account (the screen just blanks the User Name: Administrator" field when I click "Log On".

The new server is a Win2003 R2 Enterprise Edition SP2. Old server (Win2003 Standard Edition SP2) is working from same install media. Any thoughts?

Regards,

Joe