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Error: Server not found or server may be down (FWM 01003) null

I installed Crystal Reports Server 2008. The server is a new install of windows 2003 server fully service packed... The ony connection to SQL is through an ODBC connection to a seperate MSSQL Server. I did not set a password for the CMC and checked the "change administrator password later". When I try to log in to the CMC I get

Error: Server srvreports:6400 not found or server may be down (FWM 01003) null

I am connecting through an ODBC using a trusted connection... Should I not do it this way?

I have tried uninstalling several times... including specifying a password.

Thank you in advance for the assistance

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5 Answers

  • Best Answer
    Feb 20, 2009 at 12:42 PM

    Yes, looks like your CMS server is not running.

    Chack task manager - is there cms.exe there ?

    If you go to CCM, do you see SIA you created, is it running ?

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    • Former Member Former Member

      Hi, I had the same problem and resolved with SAP Note 1711203 !

      From CCM -> SIA properties -> Configuration tab i had this error:

      Failed to retrieve the cluster name from the database. Reason: Parser failed to

      initialize.

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    Former Member
    Feb 20, 2009 at 09:15 AM

    When you first logon to the CMC you don't need a database connection yet (apart from the CMS connection you have set up when you installed), but you need to make sure your CMS is up an running.

    You can check this in the Central Configuration Manager.

    Caroline

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    Former Member
    Jan 17, 2013 at 10:40 AM

    Hi All,

    Always register ODBC drivers, system SDN using Administrative tools of windows 2008.

    Otherwise CMS or Audit database will not be accessible for configuration.

    Regards,

    Dhanaji Mhetre.

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    Former Member
    Apr 18, 2013 at 07:28 AM

    Hi SAP Experts ..

    I have started working on on Business object .But i am confused between CMS and SIA ?

    Please tell me what is the relation between CMS and SIA ?

    where we can see these two when we have Linux OS ?

    Regards,

    Abhishek

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    • Former Member

      Hi Abhishek,

      The Central Management Server (CMS) is responsible for maintaining a database of information about your BusinessObjects Enterprise system, which other components can access. The data stored by the CMS includes information about users and  groups, security levels, BusinessObjects Enterprise content, and servers                           

      • - Maintaining Security , Managing Objects, Managing Servers, Managing Auditing.

      SIA is the Server Intelligence Agent. Server Intelligence is the underlying server management architecture that simplifies the administration and deployment of BusinessObjects Enterprise servers and services. When you start a SIA you can configure all, some, or none of the servers contained in/managed by the SIA to also be started. All BO servers in a SIA must belong to the same cluster. The SIA maintains server status according to the settings you specify in the CMC. It processes the CMC's requests to start, stop, monitor, and manage all servers on the node, and it also monitors potential problems and automatically restarts servers that have shut down unexpectedly. The SIA ensures optimal performance by continually monitoring server status information, which is stored in the CMS database. When you change a server's settings or add a new server in the CMC, the CMS notifies the SIA, and the SIA performs the task.

      The SIA is automatically configured during installation, but you can change these default settings through the CCM.


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    Former Member
    Mar 03, 2016 at 02:14 PM

    This message was moderated.

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