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Feb 19, 2009 at 02:11 PM

authorization check for "internal note" in Service Desk

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Hello,

in our service desk customer can see "internal notes". How can i deny access for customer to these information ?

I copied the sap roles

SAP_SMWORK_BASIC

SAP_SMWORK_INCIDENT_MAN

SAP_SUPPCF_CREATE

SAP_SUPPDESK_CREATE

to z roles and maintain the entries for the ibase Systems.

Thank you

Heiko