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Feb 19, 2009 at 10:35 AM

Activate Scenarios with Solution Builder CRM Best Practices V1.2007

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Hi,

I finished all steps in Quickguide for CRM Best Practices V1.2007 until the end.

All worked fine without any problem.

Now I want to activate a scenario.

1. In the field Workbench I get a list of 15 Request/Task, I`m only able to select one.

2. In the field Customizing I do not get any values.

3. How to maintain this fields?

3. Do I have to create a customizing request?

Can anybody tell me how to proceed with this step? I copied the standard solution to my favorite Solution and marked seven scenarios.

Perhaps there is a another documentation than Solution_Builder_Quick_Start_V4

Regards

Andreas