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Former Member
Feb 19, 2009 at 08:42 AM

Serial number reports

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On my local install of B1 I have an additional report (Serial Numbers Structures) that runs when I generate an AR invoice with a serial number tracked item. However, on my clients production environment I do not get the additional Serial Numbers Structures report, just the regular invoice.

In addition although I have modified the invoices of both my local install and client install to include the serial number it only prints out on my local install's invoice.

Thus, it appears that serial number tracking in the client's install isn't setup the same as on my local install since I have the 2 discrepancies described above. I have checked and both systems have serial number tracking with mngmt method "on every transaction" specified on the admin/sys initialization/general/inventory tab. The same setting is on the inventory items.

I can't figure why the client install doesn't print the SN on the invoice and it doesn't generate the Serial Numbers Structures report when printing the AR Invoice. suggestions?