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Former Member
Feb 19, 2009 at 08:34 AM

How to Give rebate to one time customer for already billed orders.

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Hi all,

I have a problem where the one time customers have already been billed and the accounting has also been cleared.

The material that they purchased had a discount,but due to some pricing error,they were billed for the full amount.

Now we want to return the difference amount to these customers.

Can anyone tell me how do we do this in SAP.Keeping in mind that all the customers are one time customers.

Is it possible through Retroactive Billing? If yes,How?

Thanks in advance.

Khan