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Former Member
Feb 19, 2009 at 08:09 AM

Shopping Cart - Work Item missing

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Hi friends,

In the shopping cart process we are facing a peculiar problem. The process is running well in development system, but it is not in quality system.

In development system, we create a shopping cart in SRM which needs to be approved (n-step approval BADI implemented). The work item can be seen in the senior's inbox as a to be approved work item.

In quality system, the superior's name can be be seen in approval preview. We order the shopping cart and check the status. It shows as awaiting approval with the senior. But the work item never comes to the senior's inbox (for approval).

What could be the Problem?

Advance Thanks

Swapnil