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author's profile photo Former Member
Former Member

In Workflow log, What does the status"Reserved" mean??

Hi All,

While execution of workflow in workflow log a task is displayed with status "Reserved".

I've never got this previously for the same workflow.

Please suggest me, what does this status mean and how could have this status arrived in workflow log.

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    author's profile photo Former Member
    Former Member
    Posted on Feb 19, 2009 at 07:18 AM

    Assume a workitem goes to 2 users A and B.

    If one user(A) double clicks on the workitem it means he is trying to execute the workitem. At the same time the workitem gets disappeared from the inbox of the second user(B). If User A want to take action at later stage, he may choose "Cancel and keep workitem in inbox". At this point of time since he has tried to execute the workitem, the status changes to "Reserved".

    Regards,

    PR.

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  • Posted on Feb 19, 2009 at 07:13 AM

    Hello,

    If I'm not mistaken, it's when the user double-clicks on the workitem (in SBWP) but hasn't executed it yet (eg chosen a decision button).

    regards

    Rick Bakker

    Hanabi Technology

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  • author's profile photo Former Member
    Former Member
    Posted on Feb 19, 2009 at 07:33 AM

    Hi Nitin,

    By clicking the Reserve that particular agent reserves the right to execute the workitem at a later time and the workitem vanishes from other possible agents inbox.

    Regards,

    Dheepak

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