Hi
We are doing an upgrade in our production system from 4.6C to ECC 6.0. Itu2019s a downtime minimized upgrade.
Our primary node host name is prdb02 & our virtual host name is prdb02s1.
During the prepare and upgrade we have given the system hostname as prdb02 and also we have used our application server prap04 to run all the upgrade related batch jobs.
Now we are almost near the SPDD phase, our shadow instance is installed and its up and running.
But we get the below error at the JOB_RSUPGCUA_SHD phase.
ERROR: unknown hostname "prdb02s1"
The message server of your SAP system is not running,
or the hostnames known by the message server are wrong.
NOTE: Job was running on shadow instance (nr=03)
BATCHJOB RSUPGCUAGEN111 FAILED SEVERE ERROR: calling CUA GEN failed - repeat phase
Error log:
prdb02:pr1adm 60> cat PSUPGCUA.LOG
1 ETQ201XEntering upgrade-phase "JOB_RSUPGCUA_SHD" ("20090218230419")
2 ETQ366 Connect variables are set for shadow instance access
4 ETQ399 System-nr = '03', GwService = 'sapgw03'
4 ETQ399 Environment variables:
4 ETQ399 dbs_ora_schema=SAPR3
4 ETQ399 auth_shadow_upgrade=1
4 ETQ260 Starting batchjob "RSUPGCUAGEN111"
4 ETQ010 Date & Time: 20090218230419
4 ETQ260 Starting batchjob "RSUPGCUAGEN111"
4 ETQ230 Starting RFC Login to: System = "PR1", GwHost = "prdb02", GwService = "sapgw03"
4 ETQ359 RFC Login to: System="PR1", Nr="03", GwHost="prdb02", GwService="sapgw03"
4 ETQ232 RFC Login succeeded
4 ETQ233 Calling function module "SUBST_START_BATCHJOB" by RFC
2EETQ235 Call of function module "SUBST_START_BATCHJOB" by RFC failed (error-status "27")
2EETQ261 Start of batchjob "RSUPGCUAGEN111" failed
1EETQ203 Upgrade phase "JOB_RSUPGCUA_SHD" aborted with errors ("20090218230421") prdb02:pr1adm 61>
DEV_MS file:
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prdb02:pr1adm 18> cat dev_ms
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trc file: "dev_ms", trc level: 1, release: "700"
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[Thr 01] Wed Feb 18 22:05:07 2009
[Thr 01] MsSSetTrcLog: trc logging active, max size = 20971520 bytes
systemid 274 (HP (IA-64) with HP-UX)
relno 7000
patchlevel 0
patchno 137
intno 20050900
make: multithreaded, ASCII, 64 bit, optimized
pid 7330
[Thr 01] ***LOG Q01=> MsSInit, MSStart (Msg Server 1 7330) [msxxserv_mt. 1826] [Thr 01] SigISetDefaultAction : default handling for signal 18 [Thr 01] load acl file = /usr/sap/put/PR1/SYS/global/ms_acl_info
[Thr 01] MsGetOwnIpAddr: my host addresses are :
[Thr 01] 1 : [165.88.161.81] prdb02.perkinelmer.com (HOSTNAME)
[Thr 01] 2 : [127.0.0.1] localhost (LOCALHOST)
[Thr 01] 3 : [192.168.1.5] prdb02g0.perkinelmer.com (NILIST)
[Thr 01] 4 : [165.88.161.98] prdb02s0.perkinelmer.com (NILIST)
[Thr 01] 5 : [192.168.1.98] prdb02s1.perkinelmer.com (NILIST)
[Thr 01] MsHttpInit: full qualified hostname = prdb02.perkinelmer.com [Thr 01] HTTP logging is switch off [Thr 01] MsHttpOwnDomain: own domain[1] = perkinelmer.com [Thr 01] ms/icf_info_server : deleted [Thr 01] *** I listen to port sapmsSHDPR1 (3603) *** [Thr 01] CUSTOMER KEY: >U1836120397< prdb02:pr1adm 19>
se37 > Th_server_list:
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No entries in the list
R3ENV.LST file:
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prdb02:pr1adm 65> cat R3ENV.LST
"PR1" # SAP SID (line 1)
"prdb02" # SAP instance host (line 2)
"/home/pr1adm" # Path to SAP start script (line 3)
"/usr/sap/PR1/SYS/exe/run" # Path to SAP kernel (line 4)
"/usr/sap/PR1/SYS/profile" # Path to SAP profile (line 5)
"PR1" # DB SID (line 6)
"prdb02s1" # DB host (line 7)
"00A88>40>]y:5?6E0816" # DB PWD (line 8)
"3" # Number of R3trans processes (line 9)
"1" # Number of parallel R3load processes (line 10)
"86400" # Requested R3load import time(line 11)
"startsap_prdb02_02" # SAP start call (line 12)
"R3" # parameters of this call (line 13)
"stopsap_prdb02_02" # SAP stop call (line 14)
"R3" # parameters of this call (line 15)
"startsap_prdb02s1_02" # DB start call (line 16)
"DB" # parameters of this call (line 17)
"stopsap_prdb02s1_02" # DB stop call (line 18)
"DB" # parameters of this call (line 19)
"pr1adm" # Upgrade user (line 20)
"E" # Upgrade language (line 21)
"SLOG700" # Main logs of tp (line 22)
"ALOG700" # Main logs of tp (line 23)
"02" # SAP instance number (line 24)
"/usr/sap/PR1/SYS/profile/PR1_DVEBMGS02_prdb02" # SAP instance profile (line 25)
"0093(kI=2l]>?U?:16" # DDIC PWD (line 26)
"prdb02" # GW host (line 27)
"sapgw03" # GW service (line 28)
"13902" # MS service (line 29)
"Y" # Minimal down time ? (line 30)
"120" # Buffer refresh time (line 31)
"prdb02s1" # BATCH host (line 32)
"3" # Number of Batch Processes (line 33)
"0" # Generate customer objects ? (line 34)
"START_DVEBMGS02_prdb02" # SAP start profile (line 35)
"/usr/sap/PR1/SYS/profile/DEFAULT.PFL" # SAP default profile (line 36)
"NOT_SPECIFIED" # DB Repository Switch Parameter (line 37)
"/usr/sap/PR1/DVEBMGS02/log/SLOG02" # Local syslog file (line 38)
"/usr/sap/PR1/DVEBMGS02/log/SLOGO02" # Local old syslog file (line 39)
"/usr/sap/PR1/SYS/global/SLOGJ" # Central syslog file (line 40)
"/usr/sap/PR1/SYS/global/SLOGJO" # Central old syslog file (line 41)
"/usr/sap/trans/EPS" # EPS ROOT (line 42)
"3" # parallel TP processes with DDL statements (line 43)
"1" # size of tables to assume large (line 44)
"" # IMS update path (line 45)
"0093(kI=2l]>?U?:16" # SHD DDIC PWD (line 46)
"03" # SHD instance number (line 47)
"3703" # SHD send daemon port (line 48)
"3903" # SHD coll l daemon port (line 49)
"4003" # SHD coll t daemon port (line 50)
"sapgw02" # SHD GW service (line 51)
"sapmsSHDPR1" # SHD MS service (line 52)
"/usr/sap/put/PR1/homeshd/PR1" # SHD STARTPATH (line 53)
"START_DVEBMGS03_prdb02" # SHD R3 START PROFILE (line 54)
"/usr/sap/put/PR1/SYS/profile" # SHD PROFILE PATH (line 55)
"PR1_DVEBMGS03_prdb02" # SHD PROFILE NAME (line 56)
"startsap" # SHD startsap (line 57)
"stopsap" # SHD stopsap (line 58)
"/usr/sap/put/PR1/DVEBMGS03/work" # SHD workpath (line 59)
"/usr/sap/put/exe" # SHD kernpath (line 60)
"SAPR3" # dba schema (line 61)
"SAPR3SHD" # dba shd schema (line 62)
"dbs_ora_schema" # connect env string (line 63)
"" # REMOTE UPGRADE DIRECTORY (line 64)
"" # SAP SERVICE ACCOUNT (line 65)
"" # SAP SERVICE ACCOUNT PWD (line 66)
"P=8\{S?6><E0816" # DBA PWD (line 67)
"1303" # SHD send daemon port (line 68)
"R3" # SHD R3 start params (line 69)
"R3" # SHD R3 stop params (line 70)
"prdb02" # SHD HOST (line 71)
"prdb02" # SHD GW HOST (line 72)
"" # ORIG SHD PROFILE (line 73)
prdb02:pr1adm 66>
We have checked the hostname, sm51, services, , checked the but nothing is helping.
Your help is highly appreciated
Thanks & Regards
Senthil