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Former Member
Feb 18, 2009 at 08:41 PM

Export to Excel is SLOOOOOOW - suddenly

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Hi all,

We use Crystal Reports 8.x. We export reports that are derived from SQL Server to Excel2003.

I have one user who suddenly is having problems with exporting when last week it worked fine. An export that normally took 20 seconds now takes 1 hour to complete. This same export can be run on another user's computer without any issues.

Running the report is fast but the export is slow.

Does Crystal use ODBC for the export? What should I explore there?

WindowsXP Pro

Can anyone help me diagnose and solve this problem? She claims that nothing has changed on her machine lately too.

Thanks,

Jack