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Former Member
Feb 18, 2009 at 04:00 PM

Problem in Customer Interaction Center

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Hi All,

I have an issue related to CIC win client.

While using the Customer Interaction Centre, enter Partner number and performs a search, the sold to party and bill to party customers brings up the incorrect details.

Where should I need to check relates to his profile, could pls. share your inputs to resolve this issue.

Thanks in advance.

Regards,

Smitha.