Hello Guru's!!
SRM 5.0, in classic scenario
We have implemented portal and we will use SRM through this portal by Iviews and using UWL.
Our client wants to use substitution directly in the portal and and notification to inform designated substitute that he has acquired rights for a period.
We know that it is possible when creating a rule to create manually an e-mail and send it to inform someone of substitution but we don't know if it is possible to have the notification sent automatically to the substitute once a rule of substitution has been created in the portal.
HAs someone already tried it?
Please help, it is a little bit blocking for our project.
Thanks a lot
Regards,
morgane