Dear Experts
We have a requirement to have incidents from our old SAP Solman 7.1 system to the new Installation of SAP Solman 7.2. From SAP Note 2418817 - Migrating Incidents from SAP Solution Manager 7.1 to 7.2 - ITSM, it is not possible unless we upgrade.
Please advise if we can archive incidents to a file system location and make them accessible from new SAP Solution Manager 7.2
Best
JS