Hi,
I have a workitem standard task for which an agent has been assigned. If the agent does not execute this workitem in 10 minutes then I would like the workitem to be deleted from his business workspace and a background standad task(TS) to execute automatically. I tried using the "Latest End" Deadline Monitoring option where I gave the following entries :
Refer date/time :Workitem Creation
Time : +10 Minutes
Action: M Modelled
Modelled Outcome : Outcome name where background task has been created.
Workflow customizing for Deadline Monitoring seems to fine. But the deadline doesnt seem to fire and workflow stops at the workitem standard task even after the deadline has reached. Can anyone help me out how to resolve this or any other way to accomplish this requirement.
Thanks,
Yogesh