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Former Member
Feb 17, 2009 at 08:53 AM

ALD stop working during a preview of sales order or deliveries

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Good morning

I have a problem in printing sales orders or deliveries :

I can run correctly the add-on ALD on every client but after I launch some previews of sales orders or deliveries I received, an ALD error, which stops working, and i have to exit from SAP and then enter again and run ALD if i want to use it.

Our system details are:

SAP BO 2005A sp01 PL39

Advance Layout Designer PL 103

Windows Server 2003 std ed. sp2

Clients with Windows XP PRO sp03

The issue happens when print preview all Deliveries/ Sales Orders.

I also created a new simple ALD template and I set it as

default. The issue didn't happen so frequently as with the old template.

Anyway these problems with ALD started after we began using Zfax.

So i decided to uninstall it, but the problem appeared again.

Now i'm asking if anyone could help me about this.

Thanks in advance