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Former Member
Feb 16, 2009 at 08:45 PM

Help me on customize Web UI applications - critical

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Hi Experts,

I'm new to CRM 2007 Web UI. I have been asked by my Team to customize the Service Order Web UI page. I don't know how to begin customize the standard application. Do I need to copy the standard component and do my modifications? My question in detail below....

Generally in IC Web client Bsp appication CRM_IC and its views will be copied to a Z-version and all the modifications will be made on the Z-views and at the last, Z -Version views will be substituted to the standard views on SPRO so the Zviews will be displayed.

So how about customizing/modifying Web UI Bsp applications/views for sales/service?

Do I need to create a copy of the standard BSP views and start my modifications ?

If Yes to the above question, Please let me know how and where I need to configure so that the Z-version view to be called / dispalyed to the User.

Please advise me the overview step on modifying components on Web UI.....

Many Thanks...

James..