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Former Member
Feb 16, 2009 at 02:06 PM

Service Desk Autorization for RFC user in solman 4.0

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Hello Gurus,

What authorization shal i give it to RFC user i hv created to connect to solman 4.0 (STM/100)

in Satelite system(SEQ/275) tcode- SM30 table-BCOS_CUST

i gave a RFC destination name "Solmanread"

for this RFC destination i hv used

user - solmansdesk

My question wat authorization shal i give it to this user "solmandesk" in Solman 4.0 (STM/100)

i gave all these

SAP_SUPPCF_CREATE

SAP_SUPPDESK_ADMIN

SAP_SUPPDESK_CREATE

SAP_SUPPDESK_PROCESS

SAP_SV_FDB_NOTIF_BC_ADMIN

SAP_SV_SOLUTION_MANAGER

but i am getting error message

"Error in local message system; message 009999000038 not complete"

but when i am giving SAP_ALL profile to this user "solmandesk" along with above author.

i am able to create support msg from satellite system.

Can anyone tell me precisely wat all authorization is needed to solve this

Please help me asap

Pankaj Jain