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Former Member

Default "Subject Line" customization

Hi Experts,

I want to customize default subject line of service desk message can anyone please guide where can i do this?

Thanks

Suveer

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2 Answers

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    Former Member
    Feb 16, 2009 at 01:24 PM

    What do you mean by "default subject line"?

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    • Former Member Former Member

      This can be achieved via customizing.

      Tx: SPRO -> "Solution Manager" -> ... -> "Service Desk" -> "Catalogs, Codes and Profiles"

      If you create an own subject profile you need to add it to your transaction type afterwards.

      Regards

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    Former Member
    Mar 16, 2009 at 05:28 PM

    thanks for the answer..it was really helpfull.

    Thanks

    Suveer

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