Proof of Delivery Inquiries

[Former Member]

Hello Experts!!

I have questions about proof of delivery.

(1) I know that this is the standard flow for sales order (shown below); Can POD occur after Billing??

SO > OUTDEL > PICK > GI > POD > BILLING > ACCTNG

(2)

Scenario:

2 qty has been picked

2 qty has been goods issued

but only 1 item is accepted by customer. (1 qty has been confirmed at POD)

Question:

What will happen to the other 1?? how do we GR the item not accepted by customer?

Please englighten me... Thanx

[former_member204513]

Dear Carla,

What will happen to the other 1??

-->We need to take return back that 1 quantity

Go through this help link it will help you about how do we GR the item not accepted by customer?

http://help.sap.com/saphelp_47x200/helpdata/en/dd/560adb545a11d1a7020000e829fd11/frameset.htm

I hope this will help you,

Regards,

Murali.

[Former Member]

Please correct me if I'm wrong.

Does this mean that we have to create a return order with reference to billing document, to be able to GR the item not accepted by customer?

How about my 1st question? can POD occur after billing?

[former_member204513]

Dear Carla,

You can create the Return order for 1 quatity which was not taken by the customer with reference to the sales order then do the return delivery and Post goods reciept.

How about my 1st question? can POD occur after billing?

As per the satndard functionality POD occur before billing activity,sytem will generate billing document only for POD conformed quantity.

If you didn't do the POD conformation for the POD related delivery system will nor allow you to do the billing for that delivery.

I hope this will help you,

Regards,

Murali.

[Former Member]

Yes I understand, but can you suggest any billing type that will allow creation prior to confirmation of POD?