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Former Member
Feb 13, 2009 at 09:42 PM

How to index failed documents which are in preperation failed status

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Hi

We have configured search index on the CM repository. Initially we have not configured the URL Generation service. So lot of documents are errored out in preprocessor step of indexing with error code 8002 (the status is preperation failed). Now i have configured URL generator service and reset the failed documents status in order to index them.But they are still failing at the pre-processor step.The new documents which are uploaded after configuring URL Generator service are getting indexed properly.We have not restarted the servlet engine after configuring URL generator service.

does deleting these queue entries (of failed documents) and incremental updating the index solves the problem? (I have tried the same in sandbox. but couldn't get success).

Could someone please advice how can i index these failed documents.

Thanks,

Sudheer.