BR0252E Function OpenService() failed for 'OracleServicePIQ' at location Br

[Former Member]

Hello All,

Does anyone knows what does this error means? Function OpenService() failed for 'OracleServicePIQ' at location BrOraSrvControl-2,

Any help much appreciated

Job started

Step 001 started (program RSDBAJOB, variant &0000000000043, user ID XXXXX)

Execute logical command BRBACKUP On host SAPPIQVDB

Parameters:-u / -jid ALLOG20090213082400 -c force -t online -m all -p initpiq.sap -a -c force -p initpiq.sap -s

d -w use_rmv

BR0051I BRBACKUP 7.00 (33)

BR0252E Function OpenService() failed for 'OracleServicePIQ' at location BrOraSrvControl-2

BR0253E errno 5: Access is denied.

BR0056I End of database backup: bdzxoapk.log 2009-02-13 08.24.00

BR0280I BRBACKUP time stamp: 2009-02-13 08.24.00

BR0054I BRBACKUP terminated with errors

External program terminated with exit code 3

BRBACKUP returned error status E

Job finished

Thanks

Kumar

[Former Member]

Update to new brtools

[former_member204746]

check your Windows Services, it looks like Windows service named "OracleServicePIQ" is down. try to start it and analyze the situation.

[Former Member]

Service was re-started many times. but Still no luck

Here little more info about our architecture:

Our Database backup is failing when we scheduled our backup from DB13 transaction. We are on Microsoft Windows 2003 Cluster.

Node A: We have SAP Instance running (Message server and etc)

Node B: We have Database instance running

On Both nodes we have application server installed and working fine.

We schedule our backup through DB13, and if our SAP Instance and DB instance are on separete nodes; the backup runs fine.

If either DB or SAP fails over to other node.

EXample:

If we fail over Node A (SAP Instance) group to NODE B; then we get the following below error and vice versa.

We think that there must be permission issue or conflict on the cluster groups between OraclePIQ and SAP PIQ group - Maybe a ASCS service and PIQ.WORLD cluster resource do not have correct permission.

Note: If we run the backup at OS Level using Brtools, backup runs perfctly fine. At OS I am logged on as SAP<SID> user and I ran the brbackup command.

When you run the backup from DB13 in SAP, I believe SAP uses SAPService<SID> user to backup.

We have a seprate Gatway also installed as per out note: 657999