Hi All,
We are in SRM 4.0 and using Extended classic scenario.
We are having a peculiar issue for one buyer. In "Worklist" tab of carry out sourcing transaction (BBPSOCO01), it will show the shopping carts pending for that buyer and in the "Find" tab the buyer can see the shopping carts pending with other buyers based on the selection made in the screen.
For all buyers it is working fine excpet for one buyer. That buyer couldn't able to see other buyers queue in Find tab. He is facing this problem only for few days and before that he was able to see other buyer's queue.
In PPOSA_BBP, I have assigned some other buyer to this buyer's org unit.But for that buyer there are no issues. Similarly I have assigned this buyer to some other buyer's org unit and still it is not working for this buyer. So we suspect the role assigned to that buyer.
All the roles have been assigned to this buyer similar to other buyers. After this problem we have deleted and reassigned the roles to this buyer but still it is not working.
I have run the reports BBP_ATTR_CHECK and BBP_CHECK_USERS and there are no inconsistencies for that user.
Note: Problem is with only one buyer and only for the past few days.
Could you please help me in this? Is there any kind of lock generated in that txn or for that buyer?
Why the problem is occuring only for this buyer?
Thanks,
Arun