digital Signature for QM notification status change

[Former Member]

Hello experts,

I need your guidance regarding implementation of user digital signature for QM notification status change. Our customer has ECC 6.0 but they are not inclined to introduce enhancement package 3 soon. Now their requirement is that while QM notification status change they want to have a user signature pop-up to verify the user authorization to do so. But they don't want to do so by using digital signature via DMS status change.

I am really not sure if I have explained the situaion correctly or not as i am quite new to QM. But I am desparately looking forward to get your valued replies in this regard.

Best regards,

Anirban

[Former Member · Accepted solution]

Hi Anirban,

Digital Signature in QM applicable in during Physical sample Drawing, Results Recording & Usage Decision. These three business functions are directly effecting to the product quality which fall under GMP guidelines.

I hope we cannot extend the Digital Signature functionality to Quality Notifications. Understand the purpose of the client requirement & try to give work around solutions like using user status, status change documents etc.

With Best Regards,

Vithal

[Former Member · Accepted solution]

Hi Vithal,

thanks for your reply. I have a better understanding on the situation now and got some ideas on how to work around the requirement. But if you can assist me a little more, can the digital signature be used directly for QM notifications if enhancement package 3 is in place? I was checking the SAP EHP 3 for ERP 6.0 document and it says:

New features: Digital Signature for Lots, Samples, and Notifications

Description:Digital signature for quality notifications: with this new functionality, you can provide digital signatures on status changes and when performing distinct activities at the header or task level of a quality notification.

Thanks again and waiting for your valued comment in this regard.

With best regards,

Anirban

[Former Member · Accepted solution]

Hi Anirban,

I have not gone through the "SAP EHP 3 for ERP 6.0 document ", so now I am not able to give suggestions on the new feature. I will post my suggestion once I read the document.

With Best Regards,

Vithal

[former_member587434 · Accepted solution]

Hi,

This is not supported by SAP standard, but at our client place we have fulfilled same type of requirement with help of ABAP custom code on BADI. You can also check with your ABAPer he will be able to do this.

Thanks!!!

[Former Member · Accepted solution]

Hi Nehal,

thanks for your help. Will it be possible to get any further details on the custom coding you made for your customer?

Thanks again.

Anirban

[former_member587434 · Accepted solution]

To fulfill the FDA requirement we have apply the logic to make sure that a digital signature is captured for status changes during task processing.

To map this requirement we have developed one custom table to store remark that will be displayed on digital signature remarks textbox. This table will have following feild:

STAT - System/ user status

QMART - QN type

SPARS - language

TEXT - character text.

Work with ABAPer to implement this, and after implementing validate following key point:

u2022 Validate that after successful digital signature that the signature cannot be overwritten.

u2022 Validate the locking of the User ID after customer specific number of unsuccessful signature attempts.

u2022 Verify that the digital signature works for each status.

u2022 Validate that if the digital signature is cancelled prior to successful entry that the system status reverts back to previous status and all processing authorizations allowed for that status still function properly.

Hope my reply will help you.

Thanks!!!

[Former Member · Accepted solution]

Hi Nehal,

based on your reply, I guess we found a workable solution for our issue. Thanks a lot for your guidance.

Best wishes,

Anirban