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Former Member
Feb 10, 2009 at 02:13 PM

Crystal enterprise excel export header dissapears when reschedule report


We are using crystal reports 10 with the crystal enterprise server.

When we set the standard format of a report on the enterprise server to excel (data only) with the option of export header checked it works ok.

Every time when we schedule a new report we get an export of the report with the header.

When we reschedule one of these reports the header disappears.

First we didn't know why the headers disappears sometimes, but after a lot of testing we know that is happening when we reschedule a report.

So schedule a report then you have a header, reschedule a report, you don't have a header.

The export options are set as default format, so they are always the same.

It's happening to more reports.

Does anyone have the same problem and knows how to solve it?