Hi Friends
I have a ticket which goes as below .
Part substitution for service parts.
Order is for 20pc of 195.S and 23pc of 145.S
195.S consumes part 195.F
145.S consumes part 195.F (part substitution)
We created delivery 80005617.
We pack the pallets. In the pack proposal tab, we pack each part one at a time using the _SP packing instructions.
When we packed the 195.S, the 145.S were packed together.
We did not do ?automatic? packing, the ?red and white? button. WE PACKED EACH PART SEPARATELY.
When we clicked on the 195.s to pack, the 145.s automatically packed together.
Therefore the parts were combined. See the labels that are attached.
The label printed:
145.S 13pc
195.S 30pc
Wrong quantities for each part.
They consume the same part, but we are shipping two different part numbers.
How can solve this problem , Could any one help me out on this issue as I new to this topic .
SHJ