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Former Member
Feb 10, 2009 at 12:04 AM

"Add-On Connection Timed Out" error

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Hello,

I have a 2005 add-on that's been in use for a while without problems, but now there is an issue.

Some of my users have moved to another building and have a slow connection to the SAP server (network issue). All of these users receive this timeout error when trying to run the add-on. I know there is a timer that SAP has to determine if the add-on is responsive or not. Is there any way to change the value of this timer (i.e. extend it)?

Thanks,

Richard.