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Feb 09, 2009 at 08:05 PM

Error during early phase of installation

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Hello,

I am facing an error during an installation. Our setup is as follows:

  • empty Oracle 10.2.0.2 Database on HPUX

  • Installation of BO Enterprise Server on Linux

To meet expected performance issues and ressource consumption it should be a distributed installation.

When I start the installation script I can enter some values. After adding the database parameters I am getting this error:

Failure to validate the database credential has a potential to crash the database at a later stage. Enter the correct information. (STU00104)

The error log in the installation directory is not very helpful:

BusinessObjects Enterprise CMS: Unable to connect to the CMS system database ""B01"". Reason: ?Tj?A

Has anyone had an error like this? Do you know whether there are other logfiles that can be forced to show up somehow?

Thanks for hints or ideas,

André