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Error during early phase of installation

andr_siegling
Participant
0 Kudos

Hello,

I am facing an error during an installation. Our setup is as follows:

  • empty Oracle 10.2.0.2 Database on HPUX

  • Installation of BO Enterprise Server on Linux

To meet expected performance issues and ressource consumption it should be a distributed installation.

When I start the installation script I can enter some values. After adding the database parameters I am getting this error:

Failure to validate the database credential has a potential to crash the database at a later stage. Enter the correct information. (STU00104)

The error log in the installation directory is not very helpful:

BusinessObjects Enterprise CMS: Unable to connect to the CMS system database ""B01"". Reason: ?Tj?A

Has anyone had an error like this? Do you know whether there are other logfiles that can be forced to show up somehow?

Thanks for hints or ideas,

André

Accepted Solutions (0)

Answers (2)

Answers (2)

andr_siegling
Participant
0 Kudos

Problem solved: The error has been caused by wrong versions of some database client libraries. Unfortunaly I was not able to find some helpful log entries so it has been a fluke...

Best regards

André

Former Member
0 Kudos

Does your cmc installation account has privileges to write to oracle database?