Skip to Content
0
Former Member
Feb 09, 2009 at 02:54 PM

Rejection reason

291 Views

Hello All ,

We are working in classic scenario quotation is created in CRM and replicated to ECC6 - once status of quotation is approved. Quotation can be changed in CRM only.

I have user status profile with following statuses:

Draft - ("open")

Ready for approval ("inpr")

Approved ("APPO")

Closed order issues ("fini")

Closed no business.("fini")

I defined rejection reasons for transaction items:

I am able to set rejection in every status.

There is only one situation when rejection reasons list is grey:

If status of quotation is changed from "approved" to "closed no business".

If I am setting status "closed no business" directly after draft there is no problem at all.

Also in status "approved" I can set rejection without any problem.

How can I make "rejection reason list" to be available in all situations?

Thank you for help,

Rika