Hello All ,
We are working in classic scenario quotation is created in CRM and replicated to ECC6 - once status of quotation is approved. Quotation can be changed in CRM only.
I have user status profile with following statuses:
Draft - ("open")
Ready for approval ("inpr")
Approved ("APPO")
Closed order issues ("fini")
Closed no business.("fini")
I defined rejection reasons for transaction items:
I am able to set rejection in every status.
There is only one situation when rejection reasons list is grey:
If status of quotation is changed from "approved" to "closed no business".
If I am setting status "closed no business" directly after draft there is no problem at all.
Also in status "approved" I can set rejection without any problem.
How can I make "rejection reason list" to be available in all situations?
Thank you for help,
Rika