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Alert Emails

Former Member
0 Kudos

Hi,

I have configured alerts in alertcatdef.Everything is fine but i'm not receieving emails when alert trigerred.When i'm excuteing RSALERTTEST t.code it send s emails.But i'm not recieving mails automatically.

Pls help on this

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi,

For using the Alert Inbox, the corresponding service has to be activated in the service maintenance transaction SICF. Choose Default_host > sap> bc> bsp> sap--> alert inbox, and Activate in the context menu.

Also if you want to send the alerts through mail then you must configure in SAPconnect, because the alerts are then sent from the central alert system via SAPconnect.

Thanks

Hamja

Former Member
0 Kudos

hi,

Even i configured sapconnect also.when i'm excute the following program RSALERTTEST it send mails to alert inbox and emails.My requirement is without manual interaction i will get mails.pls help on this.

Former Member
0 Kudos

Hi,

I understood that you want to send alert mails during runtime.

For this you can trigger alerts by using a UDF,BPM, or through a funtion module.

Please go thru these threads ..how to trigger alerts.

using UDF : /people/bhavesh.kantilal/blog/2006/07/25/triggering-xi-alerts-from-a-user-defined-function

Triggering by Calling a Function Module :/people/bhavesh.kantilal/blog/2006/07/25/triggering-xi-alerts-from-a-user-defined-function

Triggering from BPM:

/people/michal.krawczyk2/blog/2005/03/13/alerts-with-variables-from-the-messages-payload-xi--updated

/people/community.user/blog/2006/10/16/simple-steps-to-get-descriptive-alerts-from-bpm-in-xi

Hope this helps.

Thanks

Hamja

Former Member
0 Kudos

Hi,

Step to check.

1.excute the program RSALERTTEST

--> you should get the alert in your inbox.(RWB Alert inbox . login with your user ID)

-->if yes

2. Maintain internet mail address for your user T-code :SU01

done the bove two. configuration are over ...!!

Trouble shooting.

Still you are not receiveing mails

Reasons

1. In proper SCOT configuration ( try to activate the trace and see... )

2. Firewall settings( contact your IT dept)

Regards

Sunil.

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi,

Double check whether your alert rules are active.

And have a look on michels blog.

/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide

Thanks.

Regards,

Indira D

Former Member
0 Kudos

Hi,

I configured in alertcatdef and rwb.And i added rule to alertcategory.I'm not recieving mails when i get error.After executing this RSALERTTEST program i am recieving mails.But i neeed automatically.Without executing the program.I configured in scot and reciepients also.but i'm recieving mails auotomatically.Pls help me for ,how i get the mails.

Former Member
0 Kudos

Hi,

just check in RWB in alert configuration, have you put the rule to active by checking it.........also put the error category as * and put no restriction in where the error occured........change your alert category for these things and then click on change rule button...................

moreover check in alrtcatdef transaction, that you have added your user-id in fixed recipient of the alert category........then see whether your alerts are getting generated.

Regards,

Rajeev Gupta

Edited by: RAJEEV GUPTA on Feb 9, 2009 2:52 PM

Former Member
0 Kudos

Hi,

in XI in RWB, do the alert configuration for your alert category in Alert configuration.......then you will recive alert emails automatically.

Regards,

Rajeev Gupta