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Offline Approval Problem-format of email in lotus notes is not poplulationg

Hi Gurus,

I am working on a support project now i have a problem in Offline approval .

the email in the approver inbox is not populating the correct values and i checked in the workflow side

in SWI1 it is populating correct values but in the lotus notes the email format is not good .it some filed s are filled with zeros.and i don't know how to get the link from SAP to lotus notes .

what are the transaction i can check?

and i also checked is they are using badi BBP_OFFLINE_APP_BADI but they are not using this badi and no implementation for this badi.can any one suggest me how to go foreword.

thanks

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Channu Sajjanar

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1 Answer

  • Best Answer
    Feb 10, 2009 at 04:54 AM

    Hi Channu Sajjanar,

    You can check the connectivity between SAP and lotus in t-code SCOT. Check if you are using SMTP ir internet gateway connectivity.

    The mails that get sent from SAP to lotus can be found in t-code SOST.

    If some fields are filled with zero that could mean that some default value is getting populated.

    Hope this helps!

    Regards,

    Saumya

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