cancel
Showing results for 
Search instead for 
Did you mean: 

Survey is not appearing to add in Sales Campaign

ranjeethgowdakl
Participant
0 Kudos

Hello,

We have created the Surveys under Sales Campaign-->Content-->New-->Survey

Questionnaire

Now am creating the sales campaign, in below am not finding to add the survey content which was created earlier step.

If i click on Actions, i will find only Email Templates

I am not finding the option to add the surveys content which was created.

Ranjeeth

Accepted Solutions (1)

Accepted Solutions (1)

PrasanthArya
Advisor
Advisor
0 Kudos

You can attach the survey as a link in Email sent via campaign, you need to use the following placeholder

{FormCampaignExecutionPlaceholder/Survey/SurveyID}

Example: <a href=https://{/FormCampaignExecutionPlaceholder/Survey/SurveyID}12> , Please complete a survey.</a> , where 12 is the Id of the Survey

ranjeethgowdakl
Participant
0 Kudos

Hello Prasanth,

Thanks for info, you mean that Survey content needs to be downloaded n attach the same content as a link, isn't it?

May i know what is the use of option of adding the survey content in sales campaign? If we are adding or attaching separately.

I am hearing first time about the Placeholder, could you explain plz?

{FormCampaignExecutionPlaceholder/Survey/SurveyID}

PrasanthArya
Advisor
Advisor

When you create an email template , you can add this place holder in it.

Ideally when the sales campaign executes , the template and the content of the template is the one that user views in the mail received.

So in the same email template , with the place holder mentioned above , you can attach your survey which is created by you with predefined context of it.

So , in my example given Please complete a survey is the link that is available in the email template and this when selected will point to the survey 12 which is created and the end user can answer the Queries.

Answers (0)