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Former Member
Feb 06, 2009 at 05:50 PM

Changing the Change Request Categories

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Good Day ;

I am trying to configure the Change Request Categories as there are way to many in the current dropdown list.

I have found where you can add or delete the Change Request Categories, but I do not see a way to u201Chideu201D the list.

Is it a good idea to delete the standard categories?

The configuration can be found at

SPRO

Solution Manager

Scenario-Specifi Settings

Service Desk

Maintain Categories and Priorities

Maintain Categories

Regards

Don Newton