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Former Member
Feb 06, 2009 at 03:30 PM

If a request is escalated, can primary owner approve it?

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Hi,

If a request in AE 5.2 is escalated, can the primary owner still approve it? It is not working in our case. Even after the primary owner has approved it, it still has to be approved by the alternate owner for it to complete.

Has any one faced this situation before?

Environment : AE 5.2 SP2.

Thanks