java iView Runtime error

[Former Member]

Hi friends

whenever am trying to access the portal it throwing an error like

Java iView Runtime

Am unable go even to the login page of portal.

please guide me with ur solutions.

Thanks in advance.

[Former Member]

Hi,

restart server..it will solver your problem..

Regards

Jigar Oza

[former_member182416]

Hi

Can you Check if your portal Database is up ?

try Restarting the Portal once.

Regards

Rajendra

[Former Member]

Hi raj

Our DB is running and i also restarted the J2ee engine. Still am getting the error. Please guide with your valuble suggestions.

thanks in advance

[former_member182416]

Hi

Please post the error.

I guess it comes on the login page itself.

Regards

Rajendra

[Former Member]

ya raj. U r right whenever am trying to access portal 'http:// hostname: portnumber/irj/portal'

it is throwing this error.

[former_member182416]

Hi

Can you Check and post the Detailed error in

1. Default.trace file ?

2.database.xx .log file ?

this problem mostly is due to Database.

if you post the detailed errors in the above files , then we will be able to help.

Regards

Rajendra

[Former Member]

this is the error we got..in default.trace file

#Error##Plain###failure to generate new WebDAV ResourceCache in /CProjects, will retry in 60000 ms, error was: com.sapportals.wcm.crt.component.AutoRestartException: system 'CProjects' not known to landscape service

in database log i found this

1.5#00188BE4CDB8007B0002EF330000149800044520C2DFB551#1201906917564#/System/Database##com.sap.caf.eu.gp.schedule.impl.ScheduleDbImpl#J2EE_GUEST#2####4a06cee0d11911dcbc8600188be4cdb8#SAPEngine_Application_Thread[impl:3]_4##0#0#Error#1#com.sap.caf.eu.gp.schedule.impl.ScheduleDbImpl#Plain###ERROR_ACQUIRE_CONNECTION

thanks in advance

[Former Member]

Could be problem with deployment of some files... manual redeployment of those components could resolve the issue. May be you could check the log properly for hints...

Permission inheritance in the security zone on the portal could be checked as per the below thread:

[former_member182416]

Hi

From the error you posted , it seems that CProjects is having trouble starting.

as the Database log says ERROR_ACQUIRE_CONNECTION .

Please Check on these two.

Regards

Rajendra

[Former Member]

Hi,

We also got the same error in the recent times.

1.We restarted the java instance and temporarily the error was disappearing but reappearing after few days.

2.We raised a message to SAP and they suggested to follow the steps mentioned in note:Note 937697

This tool mentioned in this note is used to to check the configuration of your system .

We ran the support desk tool as specified in the above note and found some configuration errors related to webdynpro JCO Destination and iView Permission, after which these errors were corrected by basis team by taking the appropriate actions and the configuration was made ok.

After that, everything went ok and we did not get the same error message but after many days were passed, again the same error reappeared

3.basis team found that user SAPJSF was getting locked due to incorrect logons.

We unlocked the user and again the error disappeared.

But we are wondering that why everytime this user is getting locked.

Thanking You,

Tarun Brijwani.