Hello friends,
I have a requirement to implement Email Response Tracking.
When a email campaign is executed, I would like to see the response like how many people accessed the link, How many did buy the product using the link, How many people did not open the mail/did not open the link?
I have come across Response Tracking. Please see the below link
http://help.sap.com/saphelp_crm60/helpdata/en/2b/a85bd37c854cdebfaca00bcae6c4cb/frameset.htm
I am little confused with the process like how to insert the PRC in the mail form?
How the Implemetation of the Badi CRM_MKT_PRC_CONVERT will be called?
Please share your ideas on how to achieve this, If any one of you have implemented this/have knowledge on this.
Many Thanks,
Srinivasu