Skip to Content
0
Former Member
Feb 05, 2009 at 10:41 PM

Email Response Tracking

36 Views

Hello friends,

I have a requirement to implement Email Response Tracking.

When a email campaign is executed, I would like to see the response like how many people accessed the link, How many did buy the product using the link, How many people did not open the mail/did not open the link?

I have come across Response Tracking. Please see the below link

http://help.sap.com/saphelp_crm60/helpdata/en/2b/a85bd37c854cdebfaca00bcae6c4cb/frameset.htm

I am little confused with the process like how to insert the PRC in the mail form?

How the Implemetation of the Badi CRM_MKT_PRC_CONVERT will be called?

Please share your ideas on how to achieve this, If any one of you have implemented this/have knowledge on this.

Many Thanks,

Srinivasu